Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from other sources. This includes:

• Account Information: Email address, name, and profile information you provide when creating an account.
• Authentication Credentials: Information necessary to connect to third-party cloud storage services you authorize.
• Usage Data: Information about how you use our services, including access times, pages viewed, and features used.
• Device Information: Device identifiers, operating system, browser type, and mobile network information.
• File Metadata: Information about files you access through our service, such as file names, types, and sizes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send related information.
• Send technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.
• Monitor and analyze trends, usage, and activities in connection with our services.
• Detect, prevent, and address technical issues and fraudulent activity.
• Personalize and improve your experience.

3. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your personal information.

4. Cookies and Analytics

We use cookies and similar tracking technologies to collect and track information about your activity on our website. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics 4 for this purpose.

Your Choices: You can control cookies through our cookie consent banner that appears when you first visit our site. You can also manage cookies through your browser settings.

Google Analytics: We use Google Analytics to analyze website traffic and improve user experience. Google Analytics uses cookies to collect information such as page views, session duration, and user interactions. This data is aggregated and anonymous. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.

5. Third-Party Analytics and Crash Reporting

We use third-party services, such as Firebase (including Firebase Analytics, Crashlytics, and Performance Monitoring), to help us analyze how our services are used, to detect and diagnose performance issues, and to identify crashes. These services may collect information such as your device's IP address, device identifiers, and data on your interaction with our services.

This data is used to improve the stability and performance of our application and is handled in accordance with the privacy policies of these third-party providers. We have configured these services to protect your privacy, and the information collected is used for aggregated analysis and not to personally identify you.

6. Third-Party Services

Our services may integrate with third-party cloud storage providers. When you choose to connect your accounts from these providers, you are subject to their respective terms of service and privacy policies.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies before connecting your accounts.

We may also use third-party service providers to perform analytics, payment processing, and other services on our behalf.

7. Information Sharing and Disclosure

We may share information about you in the following circumstances:

• With your consent: When you direct us to share information with third parties.
• Service providers: With vendors, consultants, and other service providers who need access to such information to perform services for us.
• Legal requirements: If required by law or in response to valid requests by public authorities.
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Protection of rights: To protect the rights, property, or safety of XMediaa, our users, or others.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You may request deletion of your personal information at any time by contacting us. Upon such request, we will delete or anonymize your information, unless we are required to retain it for legal or regulatory purposes.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Data portability: Request a copy of your information in a structured, machine-readable format.
• Objection: Object to our processing of your personal information.
• Restriction: Request restriction of processing of your personal information.
• Withdrawal of consent: Withdraw consent where we rely on consent to process your information.

To exercise these rights, please contact us using the information below.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our services. Your continued use of our services after such notification constitutes your acceptance of the changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@xmedia-app.com